Disappointed
Overall rating: 
Rachel from Canada on 05/01/2012 said:
“
We rented this rental for the barbeques and comfort of 8 people. Unfortunately there was no barbeque at the rental had to go to the pool for that. The tank ran out the second week we were there and had to throw everything in the oven as no mgr on site. Very inconvenient. The sofa had so many feathers coming out it was unsanitary. The worst part of this rental was the beds. We were promised two doubles which was what we needed. One of them turned out to be a futon which my 79 year old mother ended up getting. The top of bed slipped to the side one way or another and was very uncomfortable. Needless to say my children ended up sleeping on the sofa and or floor so that grandma could get the better bed and stop complaining. Very stressful for the whole family. Very disappointing.
”
Manager response:
“
Na Hale is a community with private Town homes. There is an on-site manager that has daytime hours with an office next to the pool, Jacuzzi and BBQ common area. Our home has its own private manager available for emergencies. His contact information is posted in our home.<br />
<br />
Our home offers sleeping accommodations for 8 people as stated in our description. The upstairs master bed room and second bedroom each have king size beds. The third bedroom, downstairs, has 2 queen bed (not the smaller double beds). We set up our rooms this way to comfortably accommodate a family up to 8 people. More than 8 guest are not allowed, and would mean quests sleeping on sofas and floors. Our sofa in the living room is a Down Feather filled sofa and chaise. It does lose feathers occasionally. It is a sofa and not meant for sleeping quests. We are very proud of our home in Kona, as it is our home as well, not just a rental. We have tried our best to create a welcoming and relaxing environment for all. We wish you the best in the future.<br />
<br />
Aloha.<br />
Lisa. Owner Townhome M-1
”
Room for all!
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Denise K. from Palmer, Alaska on 01/17/2012 said:
“
We own a condo in this complex, but needed a few nights in another unit until ours came available. Naturally, I compared our set-up with that of M-1 and was pleasantly surprised. Six adults fit very comfortably in this spacious, nicely decorated unit and it was very clean. I was particularly pleased to have actual china, and a glass lemonade dispenser in the kitchen as we held a small reception at the condo following a wedding vow renewal ceremony for our 25th anniversary. Check-in and check-out were very smooth, and ample supplies of towels, soaps and trash bags were available. I will recommend this unit to our friends for those times we wish to travel together. Mahalo!
”
A great get-a-way in Kona.
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Woody from Hilo, Hawaii on 02/11/2011 said:
“
My family had a mini-work/vacation on-island. Did some work but relaxed most of the time. The unit was spacious, well furnished and very comfortable. The ocean is across the street or a short drive and a small shopping area neighboring the site made it very convenient. A definite yes! recommendation for a place to stay while enjoying the Kona area.
”
Hawaiian Escape
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Kathleen from Edgewood, WA on 01/27/2011 said:
“
This condo lived up to the photos and reviews that I found on the internet. It was very well furnished and very comfortable. The kitchen had all the supplies we needed for preparing meals. We really enjoyed our stay in M1 and would recommend it to our friends!
”
Home away from Home
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Terry from Fargo, ND on 01/20/2011 said:
“
We really enjoyed our stay in Hawaii. We appreciate the family that so kindly let us rent their home and for Chuck who was prompt in answering our questions and helpful to us in making our stay a fabulous one. The townhome was perfect for us and is in a beautiful area with the pool and barbecue area very close to us and every morning and night able to wake up looking out our lanai to see the ocean and sunset. The townhome also was decorated wonderfully and was great having 3 bedrooms and 3 bathrooms since they were 7 of us.
We were very close to most everything we needed - groceries, snorkeling, church and downtown. When we did travel to see more of the Island it was so beautiful along the way, we did not mind the length of time it took to get there. We hope to come back someday with our family and be reassured we will tell other people about our stay.
”
Our experience at M-1 was fabulous!
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G.Hong from Boston on 12/03/2010 said:
“
We had a great time staying at this updated, clean, and friendly place where we had a nice far view of the peaceful ocean. The place is nicely located not too far, within 5-20 minutes from many beaches, snorkeling places, shops, family activities, and restaurants. Highly recommended for those of you who are looking for a nice place to stay for your family, up to 8 people!
”
Quiet, Super clean, Deluxe, Spacious, Excellent accomodations
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LL from Austin on 09/28/2010 said:
“
One never quite knows what to expect when all of the arrangements are made "nearly sight unseen" via the internet. However, for this property from the pictures, to the location, to the cleanliness, to the spaciousness, to the amenities, to the great folks as aloha Condos, the stay was exceptional. The process to ck in and out, flawless. The owners of this property have gone to great lengths to assure a great and comfortable stay. We really enjoyed this property as well as the experience of making the booking.
”
Magnificent Stay
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FABULOUS VACATION UNIT M1 from QUEENS .NY on 09/08/2010 said:
“
The unit m1 was fabulous,magnificent, awesome. Plenty of space. Everything you would want in a home. Wonderful community pool with jacuzzi. Not a lot of people in the pool which made it seem as if we had it all to ourselves. Nice community bbq grill (Weber)
Very clean home and beautifully decorated, just spectacular. We had an amazing vacation.
Chuck buser from aloha condos very nice and professional.
The home m1 and Big Island were wonderful.
”
our 2nd time at M1
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Rinas family from Mission on 04/22/2010 said:
“
We rented and came back again this year, as our previous stay was so memorable. First I must say the the location, quiet neighbourhood and close proximity to the grocery store still is a great reason to stay. The unit is exactly as pictured and accomodates any family easily. Our biggest disappointment and huge issue was the general tideness/cleanthiness of the unit when we arrived. The showers/bathrooms were spotty and not clean and the bedding on the beds dirty and smelled like "B.O." I did contact someone, but did not get a reply or call until our maid was due mid week and by this time had cleaned and washed all the bedding myself. In addition, all the wonderful beach stuff that was part of our rental last year, gone!! We ended up purchasing and leaving behind 4 body boards/snorkle masks/beach umbrella and many other things. Along with this, the owners have put a "lock" on the downstairs closet making anyone with luggage or clothing, have to walk upstairs and intrude on other rooms for storage and to hang clothes. Overall, the townhouse has a beautiful view and security for those looking for a safe place to stay. I think the owners need to look at why they are renting and how the changes they have made impact both the experience and comfort. Overall, I would recommend but be aware that if you have issues, they probably will not get addressed.
”
Excellent!!
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Jo from London on 01/06/2010 said:
“
We had a great Xmas break at the villa. It was a beautiful house and the place has been decorated very well. We felt at home straight away (so comfortable that we didn't really want to leave!!) :)
The location was also great and easy to find.
Would highly recommend the place to our families and friends.
Thank you very much.
”
Had Everything we needed and great location
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Hawaimom from Arizona on 12/04/2009 said:
“
Condo clean and great location. Lots of room and would definitely would stay here again. close to grocery store and the kitchen was stocked with everything you would need.
”
Great condo in a very nice location
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Oregon Ironman from Portland, Oregon on 10/23/2009 said:
“
Overall this was a very nice condo with plenty of room in a great location off of Alii drive. We really liked the proximity to the beach, downtown Kona, and the shopping center. The amenities in the condo facility including the pool and workout room were also very nice. The only complaint was that the initial cleanliness of the condo was not good. In particular three out of the four beds in the condo had large hair balls in the sheets, almost like they hadn't been cleaned prior to our arrival, or not cleaned very well.
”
Wonderful relaxing getaway
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Lynn from Cleveland, Ohio on 07/27/2009 said:
“
This lovely condo lived up to its description and pictures. It was very quiet, relaxing and comfortable for our family of 5. The best thing was having all the amenities of home but located in paradise! We would definitely stay here again.
”
Fantastic Getaway
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jwhite872 from California on 05/17/2009 said:
“
This is a fantastic property. The unit itself and the overall property is very well kept and has everything you need to have a totally enjoyable time on the Big Island. The unit is in excellent shape and is very comfortable for five or six people. The unit has an excellent overview of the ocean just about a quarter mile down the hill. It is located close to a nice little shopping center with a supermarket for any food items you would need and just a short drive from several nice little beaches. Kona town is just two or three miles up the road. In all this is a fantastic place for a family to stay and enjoy the many things the Big Island has to offer.
”
Beautiful property - looks just like photos
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charj from Frankfurt, Germany on 04/08/2009 said:
“
We rented this property for about a week. We have nothing negative to say about it. The apartment is in great condition, it looks exactly like it does in the pictures. It was thoughtfully stocked with everything from condiments to laundry detergent to pool toys for the kids. There is tons of parking and the property is nice and quiet. The location is great, only about 5 - 10 min drive to beaches and around the corner from the shopping center. When we had a question about the air conditioner, someone was there to help us within the hour. We've already recommended this condo to several people and would definitely stay there again if ever in Kona.
”
Relaxing..Dream... Vacation Family Condo
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Rinas family from British Columbia, Canada on 04/02/2009 said:
“
This amazing condo was "everything" the owner stated. This unit is one of the few in this complex, that has a beautiful view of the ocean, along with close access to the pool/BBQ area. We found it to be very clean, the owner easy to correspond and talk to and the location safe, secure and quiet. The drive from the airport was both non-stressful and directions to easy to follow. The best part.... was the location of a grocery store, post office and drug store right behind, making it easy for grocery shopping or last minute meal planning. Our family (which included our young/adult children) quickly found the best snorkling was just 1 mile down the road, with the "tourist" area of Kona just beyond. We felt that there was nothing we could have needed, even for the beach, and suggest that you really "only" need clothes. We never ran out of towels or bedding, and loved the laundry room on the main floor. Any large family would love this condo as the owner has provided for all ages and all needs, right down to the extra air beds for parents that want their little ones close and DVD movies for all ages. The free internet allowed us to sit on the lanai and plan our days while we drank our morning coffee atching the sun come up.
The location is close to the major highway making any activity, coffee farm tour or tourist attraction easy to find. We went to relax and enjoy the sun, away from the hotel type of stay.. and were not dissappointed. This condo is great value for your money and truly a "HOME away from HOME"
”
Wonderful Accomodation
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Peter from British Columbia on 04/02/2009 said:
“
This is a wonderfully appointed unit loaded with every amenity
possible. If you are looking for resort complete with an events
coordinator, pool side bar etc. consider elsewhere as the complex has
a residential feel great for those looking for peace and quiet. One
small annoyance is that the hot tub is prone to frequent outages due
to children playing with the shut off control. Bottom line if you are
looking for a place to park and relax in the Kona district you cannot go
wrong with this rental unit . Please note if your vacation plans include
extensive trips to the north, east or south island attractions the
commute times from the Kona district will eventually wear you out.
Last -Aloha Condos were great to deal with and I would highly
recommend others to their rental web site.
”
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