Will come back again
Overall rating: 
Mike L from San Francisco on 12/09/2011 said:
“
This was a great townhouse. With two little ones, I needed a place with the comforts of home but in a location in paradise.
We had a issue with the washing machine not working (broken belt) but we called the local contact (Bruce) and he was able to check it out the same day and was able to get a repairman to fix it the next day.
Some of the items we were very pleasantly surprise to have in the townhouse was the use of their snorkel gear, ice chest, beach chair, beach umbrella, boogie board, sand toys for the kiddies. Now keep in mind, that since these are used by multiple visitors, they get some abuse and aren't perfect like the beach chairs.
The townhouse itself was in excellent condition and decor was perfect. Very well equiped kitchen with rice cooker, blender, pots and pans and tableware. The kitchen even had spices and seasonings.
Couple of travel tips:
1. Keauhou Shopping Center has excellent Farmers Market on Saturday
2. Sam Choy's in Keauhou Shopping center is excellent for breakfast (special - Braised short rib local moco was great)
3. Snorkeling at Kahalu'u Beach Park is super close (1 Mile) and we saw plenty of turtles
4. Snorkeling at Two-Steps (next to Pu'uhonua o H?naunau National Historical Park) was the best and I heard there are dolphins in the early morning.
5. Beaches Hapuna Beach State Park is what you expect a Hawaiian beach to be. Fine white sand.
6. Mauna Kea Beach - more exclusive (limited parking to 30-40 cars) version of Hapuna Beach
”
Manager response:
“
Hello Mike and thank you for your great review of my condo. <br />
<br />
I appreciate your mentioning some needed replacements such as the beach chairs. I usually get over there at least once a year but haven't been able to this past year so will have Bruce replace those. <br />
<br />
Loved your travel tips. Didn't you just love Two Steps? We call if "Lava Beach" and go there all the time. Also glad the honus were out. So awesome that they all feel safe with their basking on Kahalulu beach. <br />
<br />
Hope you will be able to come again some time. <br />
<br />
Nancie, Owner, Na Hale O Keauhou, Townhome A-4
”
Location, Views, Amenities, Value
Overall rating:
C. L. from SF Bay Area, California on 12/03/2011 said:
“
We had a great stay at this beautiful house with an awesome view and location. There were six of us (three couples) and we even had a catered dinner for twenty one night and the living room, family room, and lanai area were more than able to accommodate the party.
It's a medium walk to Kahaluu Beach, one of the best places to snorkel on this island. Each time we were there, we were able to swim with sea turtles and catch them sun bathing on the shore.
Overall an excellent place to stay! We hope to back again.
”
Manager response:
“
Thank you so much for your wonderful comments about my condo at Na Hale O Keauhou. I am so pleased you enjoyed the condo and your stay in Kona. I hope you will come back.<br />
Nancie Owens, owner.<br />
”
Outstanding
Overall rating:
Able from Puyallup, Washington on 11/22/2011 said:
“
Beautiful condominium that more than met our expectations. Beautiful view of the Kona coast, perfect location and included beach chairs, towels, umbrella and snorkeling gear that was a big plus!
Thank you for a wonderful vacation!
”
Bigger and better than my house!
Overall rating:
Mtrutter from Calgary on 11/13/2011 said:
“
Great value! Awesome condo that really felt like home right away. Modern and decorated nicely. We had family staying in the same complex and I felt ours was the best. Would stay here again on another trip to the big island. Great for the whole family at a very reasonable cost.
”
10 Day on the Big Island
Overall rating:
10 Days on the Big Island from Fort Worth, Texas on 08/20/2011 said:
“
We did not know what to expect by leasing Condo's a-4 and a-5 as a group of friends on vacation, but wow! What a homerun. We got the two best Condo's in the place. The view was great. Everything was close and convenient. The Condo's were furnished very nice, all we had to do was go the store and buy food, they had everything else. When we go back to the Big Island this is where we are staying.
”
Manager response:
“
As the owner of A4, I want to thank you so much for your wonderful review. Pleased you loved my condo. I have put a lot of thought into it and it's nice to know it was appreciated.<br />
<br />
Please come again.<br />
Nancie Owens
”
Very Nice Condo
Overall rating:
love2read from Wilsonville, OR on 06/22/2011 said:
“
We enjoyed our stay in a-4. Condo is great - tastefully decorated, very comfortable and we had plenty of room for our family of 5. We really appreciated having the snorkel and beach gear, beach towels, coolers, etc. View was wonderful. Only drawback was the road noise.
”
Excellent experience
Overall rating:
XY from San Diego on 05/14/2011 said:
“
Our family stayed three nights in this vacation rental in May, 2011. I would say it was a very pleasant stay. We have six people, my wife and I with parents from both sides. The house was very clean and neat. Everything we can possibly need can be found there. Especially they have more than 6 snorkeling gears, and many other beach gears such as beachboards, beach chairs, etc. The location was quite nice, right on alii drive, and 5 minutes driving from all the popular restaurants on alii drive. Since our parents came with us, we cooked a few meals ourselves and we found all the necessary cooking/dining stuffs in the house. The Ocean view was great.
”
Manager response:
“
As the owner of unit A4, I would like to thank you for your comments. It is always nice to hear from my renters and I appreciate your taking the time. I, and my staff, work hard to make the condo as nice as possible and it is always good to hear from the renters. I hope you will return for another visit!! Nancie.
”
Everything was great!
Overall rating:
Brian from .Medicine Hat, Ab, Canada on 12/19/2010 said:
“
We've stayed here before and everything met our expections. Very large, clean and a very good value, with a great view. Will stay here again next time.
”
Manager response:
“
Thank you for such a nice review. I really appreciate you comments and welcome you back any time. Nancie Owens, owner Na Hale A-4
”
Best place to stay on the Big Island!
Overall rating:
Happy Times! from los angeles on 11/20/2010 said:
“
Myself, wife, and our favorite couple stayed in this condo from November 10-15. We were in town for a wedding. From beginning to end this was a great place to stay. Everything was as advertised. Chuck at alohoCondos was great to work with, from my first inquiry to final booking, to sending me all instructions and directions from the airport, he was great. He responded to my emails very prompt, and was very courteous.
When my group first entered the condo our jaws hit the ground. It was very spacious, very clean, and very updated, just as advertised. The view of the ocean from the first floor lanai, and upstairs lanai was amazing. Walked to the shopping center for groceries, and the beach for snorkeling. The condo provided everything we needed, snorkeling equipment, coolers, pots pans for all types of cooking, all the amenities of home. All we had to do was buy some food items, there were already seasonings in the cabinets.
We used the pool several time during our stay, as well as the grill. And the locals in the complex were very nice to talk to and very welcoming. It was nice to be able to wash our own cloths, and all washing detergent was provided. We did not need for anything, it was truly a stress free vacation. I have been recommending this condo to all my friends, family and coworkers. So, whoever reads this review, book a-4 and you will not be disappointed. I don't have one thing to complain about.
Mahalo Nui Loa, Chet
”
Manager response:
“
As the owner of A-4, I can't thank you enough for your glowing report. Makes me feel good that all my efforts were appreciated. I also appreciate your recommending the unit to your friends and family. Also glad to know the unit was clean and in good shape. I have a great support group there because I live in Oregon, don't get there to do the things they do for my renters. Again, mahalo nui loa. Welcome back any time.<br />
-Nancie Owens. Owner, Na Hale A-4.
”
Na Hale O Keauhou Get-away
Overall rating: 
none from Captain Cook, Kona HI on 07/29/2010 said:
“
Everything was great...A-4 was very spacious, fully equipped with everything we needed...
Would have been nice to have a bath tub stopper for the
second bathroom,, also in the second bathroom there was only one light switch with fan which was a little more noisier than usual.
Other than that, everything was great.. we loved it...loved the wood flooring the family/dining rooms...
”
Absolutely perfect!
Overall rating:
WanderlustRN from Kentucky on 06/17/2010 said:
“
My family and I recently returned from our trip to the Big Island and we truly could not have asked for better accomodations during our stay. The location is perfect for short treks to the nearby beaches as well as stocking up at the marketplace. Everything (and more) is supplied in this condo. The snorkel gear, boogie boards and beach towels were much appreciated and used daily by our family. The kitchen is stocked with everything you could possibly need to prepare meals...the coffee grinder was an added plus for the two in our family who prefer whole bean coffee in the morning. The layout was perfect for us, we didn't feel cramped and everyone had plenty of space. Breakfasts on the lanai were a morning ritual...the view of the ocean is a reminder that you truly are in paradise! I would definitely recommend this condo to anyone visiting the Big Island!
”
A very fine stay indeed!
Overall rating:
Fritz and Yayoi from Kamimoku Village, Minakami Township, Gunma Prefecture, Japan on 06/11/2010 said:
“
Great view over the town of Kona/Kailua with magnificent sunsets over the ocean beyond. Excellently and tastefully fully furnished. Kitchen totally modern and completely equipped. Very close to super market, shopping and good dining. The only drawback was the traffic noise on close by ali'i Drive. That however subsided as the nights got later and we also became accustomed to it.
”
Great for families
Overall rating:
HappyRepeatVisitor from Bay Area, California on 10/22/2009 said:
“
These units are great for families. There are spacious common areas for everyone to gather, and at the end of the day, each party can relax in their own private bedroom. The units are modern, comfortable, well-furnished, and well-maintained inside and out. There is wireless access so you can look up maps, restaurants, find things to do, etc. The location is great with a nice beach within walking distance, small strip mall just up the block (supermarket, restaurants), and larger malls (Costco, Walmart, Safeway) about 15 mins away.
This is actually our 2nd time at the Na Hale O Keauhou complex (stayed in L4 in 2007), and I've recommended the resort to friends and family for all the above reasons. The booking process was simple and straightforward, with appropriate email confirmation and follow up.
Specific feedback on unit A4:
Pros
- Bamboo floors are absolutely beautiful!
- AC & fans worked well. We loved coming back to a cool home after a hot & humid day out.
- King bed in 2nd bedroom (L4 had queen bed).
- Ottomans as coffee table were great for a toddler learning to walk.
- Making the gate/garage opener available was a very nice touch, so we didn't have to key in the code each time or open the garage door from the inside of the home.
- Some snorkels, beach equipment, and coolers available for use
- Easy walk to the pool
- Well-stocked kitchen with all kinds of dinnerware, tools, small appliances, etc.
- The right amount of supplies (paper towels, toilet paper, shampoo, garbage bags, etc.) to last a family of 6 for a week
Cons
- Unit A is closest to the road. There's not much traffic so noise is imperceptible, but you can definitely *see* the road from the lanais. (See pics of the unit on website)
- No BBQ on lanai. :(
Because of the view of the road & no bbq on lanai, we did not eat outdoors. We really enjoyed eating outdoors when we stayed in L4.
- Would have been great to have a couple more dishtowels (there were 2).
”
Relaxing Kona Experience
Overall rating:
Family of 4 from Fort Worth Texas on 08/12/2009 said:
“
Pleasant experience in A4 condo. Rental process was
very easy. Location is strategic. Very clean,
comfortable, spacious, and well equipped. Beds were
comfortable. Swimming pool was very nice. Reasonably
priced with excellent value for price. Highly
recommended. Would return without question.
”
Really Nice condo
Overall rating:
Desert Rat from New Mexico on 08/06/2009 said:
“
Though not by the beach, it was a really nice place to come back to after a day's activities. It's nice being high enough to have a view.
”
Awesome Condo
Overall rating:
happy in Kona from Oregon on 06/05/2009 said:
“
This condo has eveything you need in addition to lovely, professional
decor. It has just an amazing view out to the water and all the way to
Kailua. It was fun to see the cruise ships come in and anchor in the
harbor and fun to watch them leave just as the sun was setting. The
development is so close to markets and conveniences . The unit it not
the normal as the owners have obviously put lot of extra work into it
including bamboo floors, a beautiful quilt on the wall, lovely art work,
lovely linens and a super-stocked kitchen. We thank the owner for all
the thought and consideration she gave to her renters. We will
definitely be back and will tell our friends.
”
Good for Vacation and Work
Overall rating:
Anela from Wokers from California and Oahu on 05/19/2009 said:
“
We rented this condo for work and the workers who are staying at the unit I will not see until the end of the month. But, we did get any complaints so I would assume the condo was fine.
”
Great Place, but ripped off my deposit
Overall rating:
Jack M. from New York, NY on 04/25/2009 said:
“
I loved this property the location and the condition. My son and I went. Only one problem, they never returned our $250 security deposit, and never responded to any emails or calls...so it was just a way to get an extra $250 out of us.
”
Manager response:
“
I am very happy our guest enjoyed the visit with his son; however the comment about the security deposit is factually incorrect. <br />
<br />
The $250 security deposit was processed as a credit card authorization only. The checkout report was fine and no actual charges were processed. <br />
<br />
A simple check of the credit card statement will verify this.
”
Beautiful & Wonderful
Overall rating:
The Nymans from Colorado Springs, CO on 04/25/2009 said:
“
This 3 bedroom townhome was everything we wanted and more. We have been to Hawaii many times and this was one of the nicest condos we have ever stayed in. Absolutely magical for our family (my husband, I and 9 month old son) and my brother & sister in-law. This place was clean, well supplied and perfect in every way.
”
The Best part of our 3 island trip
Overall rating:
BigIslandisthebestisland from Edina, MN on 04/24/2009 said:
“
Wow!! What can I not say about this condo!! It was truly remarkable,
and made our Big Island vacation. Of course the condo itself is
immaculate & clean! The furnishings were wonderful and comfy!. The
convenience of being able to cook some of our meals, and being in s
uch a great location was great. We made good use of the cooler and
other stuff provided in the garage.
I loved waking up to that gorgeous view! We had breakfast on the lanai
every morning. You just can't beat the price! We also stayed in a very
luxurious condo in Kapalua, Maui that cost 5 times as much, but this
one was so much bigger and nicer. We are definitely coming back this
year! I want to thank the owner again for sharing her lovely home!
”
Truely a luxury condo
Overall rating:
bballbubs46 from Rochester, MI on 04/04/2009 said:
“
We stayed in Na Hale O Keauhou Townhome a-4 over Christmas 2008 and loved every minute. Many people call their condos "luxury" but that is often a stretch. This was truely a luxury condo in every sense of the word. While not on the ocean the view is great and you are with easy driving distance to most of the parts of the Big Island you would want to visit (except for Kilauea or Hilo of course). I would higly recommend this property, especially if you want to get away from the crowds you find at many of the large resort complexes.
”
Easy Access and Very Relaxing
Overall rating:
Easy Access and Very Relaxing from Canyon, TX on 04/03/2009 said:
“
We stayed in this unit last fall and fell in love with the whole property. This unit was very nicely decorated and located at the top of a hill so we could see the water, watching ships anchor in the Kona bay, sail boats and kayaks stream across the water. A shopping center up the hill was nice for quick access to groceries, dining out, post office as well as watching a cat colony the community feeds.
It's located on the south side of Kona on the main street, so you get a bit of head start going south to see the sights or can drive down the main street from the south having easy access to the public beach less than a mile away and the shops further north in town.
Having a washer and dryer in the unit was great and the kitchen had plenty of dishes and serving pieces. We did entertain and the unit accommodated the event beautifully. The pool area was well maintained and we found ourselves the only ones in there early in the morning and evening.
All in all the whole property was quiet and well maintained. It was nice to immerse ourselves in the Big Island on our terms and should we have the opportunity to return, we would definately check on availability of this unit or one like it.
”
Great Vacation
Overall rating:
Darren - Edmond, OK from Edmond, OK on 04/01/2009 said:
“
This condo exceeded expectation and provide a very relaxing and memorable.
”
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