Kanaloa at Kona 1605, Kailua-Kona Big Island

BaseSEM Condo Policies:

A $500 security deposit is required with this reservation and we may process a credit card authorization in that amount prior to your arrival.  A charge may result for damage to the condo or contents, missing contents, excessive cleaning required after checkout or for exceeding the maximum number of overnight guests. 

We allow a maximum of 6 overnight guests. Some exceptions will be made for additional children.  Please contact Bonnie-Kay Calder at          808 345-2691 to discuss these exceptions.  With more than 4 guests a $15.00 fee per addional guest is charged per day.  Falsely representing less guests than are actually staying will result in loss of all deposits and immediate eviction.

The initial reservation deposit is nonrefundable; however if cancellation is made more than 60 days prior to the check-in date, the full initial reservation deposit may be applied to a new set of reservation dates in the same condo beginning anytime up to one year from the original check-in date (subject to availability).

Full payment of the rental balance due is required 30 days prior to the check-in date.

Cancellation made within 30 days of the check-in date results in loss of all payments.

Check-in time is 3 PM and check-out time is 11 AM.  Please be certain to plan your arrival and departures times accordingly.   An early check-in time or a late check-out time may be available and is subject to a fee.  Please contact Bonnie-Kay (BK) 808 345-2691 for more details.

Central air conditioning is available at a rate of $35.00 per day. If you unselect the charge and decide you want A/C after your arrival, there will be a $75 charge to turn on the unit. 

Smoking is strictly prohibited in the condo or on the condo lanai and doing so will result in full loss of security deposit & immediate eviction. 

Hurricane, Tsunami or Storm Policy:  No refund will be given unless a mandatory evacuation has been given by the National Weather Service for Kailua Kona and the surrounding area.  In the event of an evacuation  order is issued we will refund unused portions of rent of a guest currently occupying the property and any advanced rents or deposits collected for a guest that is scheduled to arrive during the evacuation period.

High-quality, mattresses ) are installed in this condo and have mattress pads.   The full replacement cost of a new mattress (more than $1000) will be charged if it a mattress needs to be replaced due to guest negligence.

No pets of any kind are allowed.