Condo 3504 | Kanaloa at Kona

Complex not what we expected

Overall rating:
Family of 4 from Seattle from Seattle on 07/22/2010 said:

“ Was not warned that the oceanside pool was closed for the summer. Was not expecting there to be 15 multi-generational people staying in the unit above us and the one pool left open for children to be crowded. The unit itself was clean, well cared for, lovely. The water view was not as good as I had anticipated. This was (to me) a very expensive place to stay with reduced/crowded amenities and lack of peace at times. We actually felt that we had to leave the complex to regain our sanity. Not what we were hoping for at the price tag. ”

Manager response:

“ Note that our guest said that Kanaloa 3504 was very clean and well cared for, lovely. What more can you expect from an owner? Kanaloa has three pools and they have been resurfacing each pool area to make sure Kanaloa guests have the nicest resort facilities. Two of the pools have been resurfaced and the last pool to be worked on was the ocean pool. When one pool is resurfaced the other two pools are still available. Contrary to this guests comment there were still two pools open not one: one was for adults only and the other was open to all. How many Kona resorts have three pools? As you can tell from the other Flip Key guest comments they really liked the view and ocean sights and sounds from Kanaloa 3504.

As far as having 15 people of multi-generations staying in the condo above I think I will let my reader determine the accuracy of this comment! Kanaloa has a policy against excessive over use of a unit and a guest needs to contact Kanaloa Resort Security available on the grounds 24 x7 and they will investigate any misuse of a condo. Please understand there are only 4 or 6 condos to a building so you rarely get the issues that a more densely built complex has. Guests are distributed over the resorts 13 acres so it is good as it can get. The key when staying at any luxury vacation accommodations is to alert Security sooner rather than later to remedy annoying situations. Kanaloa is staffed to make your vacation a truly great experience!

In summary, people have different tolerances and expectations. We strive to make things as perfect as possible. Kanaloa 3504 is a magnificent luxury condo (as reported by past guests) having been recently remodeled at a cost of over $100,000. I hope you will consider a stay at Kanaloa 3504.

Mahalo,
Lowell and Kris, Owners, Kanaloa at Kona, Condo 3504 ”

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Great Condo for a family!

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Justin Shofler from Littleton, CO on 07/01/2010 said:

“ We stayed at Kanaloa at Kona 3504 with our two young boys for a week in June. The Condo was very lovely. Furnished nicely and well-supplied. Our boys loved the murphy bed, and thought it was very cool to pull their bed out of the wall each night. The pool/ping pong table directly across from the condo was also a big hit! The condo is in a very good location to explore the entire Kona coast, and is only a minute or two away from the most popular snorkeling beach on the island. The owner, Lowell, was very easy to do business with, as well. Overall, a very nice (and affordable) condo rental in a beautiful place! Justin Shofler ”

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Kanaloa

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Big island from Brisbane, Ca on 06/13/2010 said:

“ Had a wonderful stay. Walking in I felt so at home I all most said out load IaM home. I most enjoyed the remodel to the unit, some at this property need a little upgrade (jet tubs out/walk in showers in). I have stayed at Kanaloa property many times and this unit by far is one of the best! Can not wait to see the remodel on the sea side pool! Mahalo and aloha ”

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Marvelous May Hideaway!

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Dancers from Southern California on 06/07/2010 said:

“ From beginning to end this is one of the nicest experience in renting a condo I have had. Every question was answered quickly, correctly and followed up by Lowell. The unit was lovely, well furnished, in beautiful, clean, comfortable condition and a delight to call home for a week. From the lanai we enjoyed the sound+view of the surf breaking on the rocks, and the paddlers practicing morning and evening. A perfect relaxing location (pool, BBQ, tennis court just a few steps away), open floor plan, ventilation options (silent ceiling fans or a/c) for temperature that suits you. We love the natural open Hawaiian breeze kissing our skin so we did appreciate this option. Just wish we could have stayed at least twice as long to fully enjoy everything...as dancers we were involved in a five day intense dance workshop so our play time was very limited. The location is great as you have super market, restuarants, drugstore, theater, post office, gas station a short distance away. Great place to snokel and beach also within a few miles. Highly recommend you enjoy the hospitality you will recieve from a visit at Konaloa at Kona. Thanks to Lowell it's all good! ”

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Wonderful Home in Paradise

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atrinei from San Francisco Bay Area on 05/24/2010 said:

“ We rented condo 3504 FROM the Big Island; we were lucky enough to extend our visit and found this condo online. The owner was fabulous, and so accommodating. We couldn't have asked for more in a condo: lanai for eating all of our meals to the sound of the ocean, comfy beds and equipped kitchen. We will stay here again! ”

 

Good times with one fly in the ointment.

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Colin from California on 05/19/2010 said:

“ Well appointed, clean condo with a great lanai. My only concern was the upstairs three bedroom unit. Both times we have stayed, there has been a group of teenagers upstairs. The noise level did not go down until after complaining (after midnight). ”

Manager response:

“ As you can tell from this review the guest has only good things to say about the actual condition of and views at Kanaloa 3504. As far as noise bothering quests from another Kanaloa condo unit I can only tell you that Kanaloa has a policy against excessive noise and a guest needs to contact Security available on the grounds 24 x7 and they will put a stop to any problem. Please understand there are only 4 or 6 condos to a building so noise is rarely a problem. The key when staying at any luxury vacation accommodations is to alert Security sooner rather than later to remedy the situation. Kanaloa is staffed to make your vacation a truly great experience! ”

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Third Holiday for a month at 3504

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Dorothy and brian from Vancouver Canada on 05/02/2010 said:

“ Another great Holiday at 3504. We have stayed 3 times at 3504 for a month each time. Great unit, great location. Unit was immaculate as always and we had a lovley time. Dorothy and Brian Vancouver Canada ”

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A piece of paradise

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The Tait Clan from Guelph, Ontario, Canada on 04/06/2010 said:

“ Everything was as promised - beautiful, clean, on the ocean, centrally located, and the open communication with the owner was outstanding. Loved everything, and would go again in a heartbeat! What we liked best - falling asleep to the sound of waves crashing on the coastline. What we liked least - leaving! ”

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Couldn't be better

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zubenelgenubi28 from Phoenix, AZ on 04/03/2010 said:

“ I was a bit nervous at first to book an individual's condo rather than use a hotel or timeshare. But when I had questions before booking, the owner both e-mailed and called me to answer. Right away I felt more comfortable. And when we got there everything was seamless. It was in a wonderful, quiet area; great cross-ventilation; immaculate; and extremely comfortable. We spent nearly the entire time there on the front deck, with its lovely view. Being able to cook meals instead of going out to restaurants all the time was wonderful; and they had a kitchen with every gadget to one's content. The only thing missing was a grill. We loved the Big Island and when we go again there will be no hesitation in booking 3504 again. Mahala. ”

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Beautiful location but unit could use a little decor improvement

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Norton from Kelowna, British Columbia on 03/15/2010 said:

“ We stayed in Unit 3504 and found it very nice and well appointed. We know the owners had painted and added granite to the space but it could still use a little tweeking. The carpet on stairs should be replaced as quite worn and is separating at the top. Cushions for the outdoor furniture would make it more comfy to watch the gorgeous ocean waves and for entertaining. On the whole very well-equipped but could use a safe for valuables as well as new pillows and pillow protectors in the bedroom. The duvet and shams were tasteful as were the furnishings. The owners were excellent to deal with and very organized with communication, directions etc. ”

Manager response:

“ Thank you for your review.

It is very important to be accurate when making comments about accommodations. As a reader of this comment you should know that my wife Kris and I invested over $100,000 in our 2007 remodel. It included: new tile floors inside and outside on both lanais, granite kitchen and bathroom counter tops, created walk-in shower in master bath, replaced all bathroom toilets and tube in second bathroom, added central air-condition, new ceiling fans, remodeled kitchen and added a build in desk area off kitchen, all new furniture (king size bed in bedroom) and appliances, new pictures and much more. Not just paint and granite

The only carpet in the condo is on the stairs which we chose to do for safety purposes. As far as the carpet coming loose at the top of the stairs my cleaning person reported it on March 15 and on our annual visit beginning March 16, 2010 I had the carpet reattached at the very top of the step. The carpet was cleaned and although is 3 years old it still does not look very worn to justify replacement. Because it is a low mat carpet the renters may have viewed this as worn. Reality is that things do break in homes and as owners we always make repairs immediately upon notification.

We do have a new cushion for the front lanai teak recliner which the guest did not mention. However, we do not have cushions on the individual teak chairs around the outside teak dining table. Due to the ocean salt. sun, and occasional rains and primarily sanitary purposes we have chosen to oil the teak wood rather than adding individual chair cushions.

We do replace the bedroom pillows every two years so we will look at replacing them again and this is a fair comment and request for luxury accommodations such as Kanaloa 3504.

Mahalo,
Lowell and Kris, Owners, Kanaloa at Kona, Condo 3504 ”

 

Return trip even better than the first!

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lbmonty from Apex, NC on 11/18/2009 said:

“ After our first stay at this condo in 2008, my husband and I were eager to return. From the elegant furnishings to the gorgeous view... everything met our (very high!) expectations. When we arrived, the place was spotless. And the owners are very responsive and accomodating. We visit Kona twice per year, and we hope this unit is available the next time we return. After several noisy and disappointing condo experiences on Ali'i Drive, we think there's no better condo complex than Kanaloa, and no better one-bedroom value than unit 3504. ”

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Gorgeous view

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HGD from San Diego, CA on 10/17/2009 said:

“ Beautiful location, beautiful view. We enjoyed ourselves immensely. The Lanai was our favorite spot. All the furniture was in very good condition; all the amenities such as linens, towels, kitchenware, etc. were in good condition also. The place was really nice the only draw back you could hear your neighbor in the unit above you. They condo grounds with the tropical plants were beautiful and nicely kept, and the amenities of the complex with outdoor barbecues, 3 pools and a tennis court were wonderful. We had a really great time and plan to be back to see the turtles, sunsets and relax again, in this "home away from home". It's a very special place. ”

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Perfect condo

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Mads from Denmark - Europe on 08/06/2009 said:

“ This condo is very nice and the resort is also great. We loved the scenic view from the lanai and the nicely decorated spacious condo. Would highly recommend you to stay in this condo. Br. Mads and family. ”

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Awesome!

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windsock from Vail, CO on 05/22/2009 said:

“ What a great place. View of the ocean, big balconies, lots of space, washer dryer, great grounds with tennis, pools, etc. We never used the pools, but they looked great. Very quiet around the area. Saw a turtle in the bay outside the complex. Wonderful having the internet, it was a must. The place probably needs some new utensils for the kitchen. Other than that it is tip top shape. ”

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Very nice and quiet

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Brian O from El Cerrito, CA on 05/19/2009 said:

“ This is a well-located and quiet location. We enjoyed the views from the deck and the walks to appreciate the sunset. The place was immaculate, and we enjoyed the personal touches the owners have added. It was like being a guest in their home. Highly recommended. ”

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Very nice resort and unit

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Yellowknifer from Yellowknife, NT Canada on 04/23/2009 said:

“ We stayed 6 days in Kanaloa at Kona. Very nice and huge suite. There were three of us and we just kept the murphy bed down the whole time and there was still lots of living room. The resort is well taken care of, the pools were great and we found the other guests very friendly. ”

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Beautifull and very well equiped home

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Dorothy and brian from Vancouver BC Canada on 04/16/2009 said:

“ We have stayed twice at 3504 for a month in 2007 and 2008 and have booked again this year for another month. Lowell and Kris have renovated this condo to the highest standard. It has been beautifully furnished and is very well maintained. The view from the Lanai of the ocean is magical. We would recommend this unit to anyone. Dorothy and Brian Vancouver Canada ”

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Great place to stay!

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Ann from Northern California on 04/11/2009 said:

“ This was a really great rental for the end of our trip to the Big Island. We loved being able to do our laundry & also being able to cook instead of eating out all the time. The owners are great as well, they answered our questions quickly & I would definitely stay here again. ”

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Beautiful comfortable and clean with a great view

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rd from Corvallis, Oregon on 04/06/2009 said:

“ My husband and I had a wonderful time staying at the condo. The owners were very nice and accomadating. It was very nicely remodeled and clean. The view from living room was great! We ate breakfast at the little cafe by the ocean and the food was good. There is no beach by the resort but that was ok with us. The pools were nice and maintained. We would definetly stay there again. ”

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Golf Trip

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Colin from oakland, ca on 04/02/2009 said:

“ Very Clean. Nice bay view. Concerns--1)too much noise from upstairs. 2) For the price, there could have been a little nicer amenities such as soap and toilet paper. Overall a good experience! ”

Manager response:

“ The owner - Lowell Zimmerman - does now provide soap and 2 rolls of toilet paper for each bathroom. ”

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