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Na Hale O Keauhou
Townhome L-6

Home > Big Island > Na Hale O Keauhou > Townhome L-6 > Common Questions

3-Bedroom 3-Bath Ocean View Townhome - Sleeps 6 [?]

General Information

Who does a guest contact if they encounter a problem during their stay?
Each condo has an assigned person who lives nearby to help with any problems during a guest's stay. Contact information for this person is included in the check-in instructions.

Who do I contact if I have questions about my accommodations or my reservation prior to my visit, and I can’t find the answer on the website?
You should contact the condo owner (or owner’s representative) directly. Contact information is unique for each condo and is included on all of your reservation correspondence.

Are the properties privately owned?
Yes, every property is privately owned. They are NOT time-share vacation rentals.

Reservation Information

What should I expect when booking this Townhome?
If you are booking more than 30 days from your arrival date, your credit card will be charged 20% of the total cost to hold the Townhome. The remaining balance will run 30 days before you arrive and you will receive all of the check-in details via email.

Reservations made less than 30 days from the arrival date will be charged the full amount at the time of booking.

Where do I find the policies?
Policies are specific for each condo. Policies are found on the search results page (expand all details) or by entering some dates on the condo page and choosing save for later. You'll also see a policies box appear as the first step when you begin the booking process.

What is the security deposit?
The security deposit is a damage deposit. The funds are authorized (not captured) on your credit card 7 days prior to your arrival date. The authorization will be converted to a charge if there is any damage or loss to the Townhome - see the Townhome policies for details. The security deposit amount for this Townhome is $250.

Arrival/Departure Information

I am arriving late to the Townhome. How will I be able to check-in?
Late check-ins are available for this Townhome. You will use the lock box on the front door (instructions and the combination are included in the check-in information) of the Townhome. You can check yourself in any time after 3 PM on your day of arrival.

Please refer to the check-in instructions that you will receive via email 30 days from your arrival date for additional information.

How do I check-in to this Townhome?
Check-in instructions are sent via email 30 days prior to the check-in date.

When are the check-in and check-out times?
Check-in time is anytime after 3 PM and check-out time is anytime before 11 AM.

Can I get an early check-in?
You can pay for an early check-in when booking and be guaranteed an early check-in on or after 8 AM on your day of arrival. The cost is either a percentage of the rental cost for the previous night or a fix dollar amount and with this Townhome, it is 50%.

Can I get a late check-out?
You can pay for a late check-out when booking and be guaranteed a late check-out time up to 8 PM on your day of departure. The cost is either a percentage of the rental cost for that night or a fix dollar amount, and with this Townhome, it is 50%.

Location Information

What are the directions from the airport and what is the physical address of the resort?

DIRECTIONS FROM AIRPORT:  Kona Int'l Airport at Keahole (KOA)
1. Head east on Keahole St toward Paoo St (0.2 miles)
2. Continue on Keahole Airport Rd (0.3 miles)
3. Turn right at Queen Kaahumanu Hwy (9.8 miles)
4. Continue on Hawaii Belt Rd/Kuakini Hwy (1.9 miles)
5. Turn right at Kamehameha III Rd (1.5 miles)
6. Turn right at Alii Hwy/Alii Dr (0.2 miles)
7. Turn left at Alii Dr (72 feet)

RESORT ADDRESS:
Na Hale O Keauhou Resort
78-6833 Alii Drive
Kailua-Kona, HI 96740

Where can I find information about nearby grocery stores and restaurants?
Each condo, resort and island page has a Things to do Nearby tab that provides Google Map enabled information that answers this question and many more about recommended things to do nearby.

Reviews

A relaxing vacation.

The condo was generously furnished with everything needed for guests. Instructions were clearly stated. Cleaning service was fast and efficient. The pool and gym made the experi...

—Gary (04/08/2012)

Wonderful Na Hale O Condo

Our experience in L6 at NaHaleO was wonderful. This condo is beautiful, clean, well kept, comfortable and equipped with everything you would need for a great vacation. Thank y...

—Dick & Alice (03/21/2012)

Fantastic stay, very comfortable, and absolutely enjoyable.

Condo, furnishings, and amenities were first class. The appliances and property are well maintained and very comfortable. Open screened ventilation was more than adequate to ke...

—Bill (12/27/2011)

Blog

Hawaii Blog by Aloha Condos » Na Hale O Keauhou L-6

  1. Na Hale O Keauhou – New Townhome!
    Added on 12/18/2010 at 08:20AM
    We’ve just added townhome L-6 at the Na Hale O Keauhou Resort in Kona to the Aloha C…

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