Islander on the Beach 225, Kapaa Kauai

Great Location

Great location, fantastic views and the accommodations were great. Large shower, toaster and microwave were nice to have in the room. Beach towels provided. Definitely would come back!

— Wendy, Stayed 02/27/2023

Great Location and Customer Service, Below Average Cleaning

This property had changed ownership a few weeks before I rented. To be fair, the new owners seemed very interested in making improvements to the property and had great customer service. This property has a spectacular location. Along with public access to the beach comes... more the need for visitors to be vigilant. Early one morning, about 40m from my condo’s lanai, there was a very large bonfire on the beach that security (?firefighters) had to come and extinguish. Also, once in a while you will find vagrants tucked under the roots of the trees on the beach. I see a security guard walking the property often, while he was mostly looking at his phone while walking, I felt more secure knowing there was someone at least on the property with the job of security. The customer service for this condo was great because they were responsive and really listened to my needs. Also, this property changed the new property owner was very responsive and interested in continuous improvement of their new purchase. The quality of the cleaning service for this tiny condo needs improvement. It’s worth calling out because as renters, we are paying for a cleaning fee. In this experience, I definitely did not get my moneys worth of cleaning. The kitchen items were not cleaned very well for example the toaster oven had a small metal pan to use in it that was full of crumbs and Greece. The wine glasses were greasy. And most of the silverware did not appear as clean as it could be. The bathroom smelled of cleaner, but there were corners with small amounts of mold. I regret giving the cleaning service a $20 tip on the first day of my stay! The linens (comforter, sheets, and pillows) were past their prime. They smelled like sweat and perfume. It was challenging to sleep that first night because of the smell. The great customer service remedy this problem by bringing new linens and pillows which made the stay much more comfortable. It seems like the new owner is focused on quality and a good experience for renters, so I would consider renting here again. less

— JML, Stayed 10/06/2022

Loved this place

Had to be the most relaxing experience of my entire life, from the amazing beach view and falling asleep to the sound of the waves every night to chilling in the hot tub and meeting all types of nice people. Not to mention there’s a... more cute coffee shop and some other nice stores right in walking distance. 10/10 would recommend! less

— Aidessa, Stayed 09/14/2022