Kanaloa at Kona Reservation and Rental Policies
Kanaloa at Kona Unit 703
Owner: Pam Miller
309 253 5230 (CST)
Deposit and Payment:
· A non-refundable deposit of 20% of the total rental amount must be received to confirm a reservation.
· Full payment of the rental balance due is required no less than 30 days prior to the check-in date.
· A security deposit of $250.00 is also required. The $250 security deposit is required with this reservation and we will process a credit card authorization in that amount prior to your arrival. A charge may result for damage to the condo, missing contents, excessive cleaning required or for exceeding the number of overnight guests billed for in the reservation.
Cancellations:
· Cancellations made more than 90 days prior to the check-in date can have the deposit applied to a stay in the same Aloha Condos property within one year of the original check-in date, subject to availability.
· Cancellations made less than 90 days prior to the check-in date will forfeit all deposits.
· Cancellations made less than 30 days prior to the check-in date will forfeit all deposits and rental balance due payments, i.e. all payments.
Hurricane, Tsunami, Earthquake or Storm Policy: No refund will be given unless a mandatory evacuation order has been given by the National Weather Service for Keauhou and the surrounding area. In the event a mandatory evacuation order is issued, we will refund unused portions of rent of a guest currently occupying the property and any advanced rents or deposits collected for a guest that is scheduled to arrive during the evacuation period.
Cleaning Fees:
· All reservations are subject to a check-out cleaning fee of $150.00.
· Stays of more than 11 nights have additional interim cleaning fees of $150.00. For example, if you had reserved the condo for 28 nights, you would be charged for three cleanings total - two interim cleanings and one check-out clean.
Air Conditioning:
· Air Conditioning is automatically added to reservations between June 1 and Nov 1 due to higher temperatures and increased humidity that time of year. During those months, having the a/c is most appreciated at night.
· If guests request A/C be turned on during their stay, a $25.00 local contact trip charge fee may be applied in addition to the daily a/c charge.
General Policies:
· We allow a maximum of 6 overnight guests. With more than 4 guests, an additional fee per additional guest is charged per day. Falsely representing less guests than are actually staying will result in loss of all deposits and immediate eviction.
· Please make sure that all keys are left behind at the condo. We charge a $50.00 replacement fee for each missing key.
· All condos are non-smoking units and no pets are allowed in any unit.
· We charge a fee of $15.00 for any missing beach or bath towels upon checkout.
· Guests shall respect the House Rules of Kanaloa at Kona, which include observing quiet hours from 10:00 pm to 7:00 am.
.Storage of bicycles inside the condo is strictly prohibited.
Smoking is strictly prohibited in the condo, on the condo lanais or in the pool area. Smoking in these areas will result in full loss of security deposit. Additional fees to eliminate all smoke residuals may also be charged.
No pets of any kind are allowed.
Privacy Policy
Information Collection and Use
Kanaloa IRA LLC, is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. , collects information from our users at several different points on our website.
Orders
We request information from the user on our secure reservations form. On this form, a user must provide contact information (like name and mailing address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customer’s orders. If we have trouble processing an order, this contact information is used to get in touch with the user.
Log Files
We use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
Sharing
We will share aggregated demographic information with our partners. This is not linked to any personal information that can identify any individual person.
A credit card processing company is used to bill users reservations. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
We partner with other condo owners and third parties that represent their condos listed on our site. When a user requests a reservation or needs information on one of these condos, we will share the necessary contact, reservation and billing information with the other condo owner or third party to provide rental services for their units.
These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
Links
This web site contains links to other sites. Please be aware that we, Kanaloa IRA LLC, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
Security
