Aloha Condos - Hawaii Condos & Vacation Rentals

General Information

Who does a guest contact if they encounter a problem during their stay?
Each condo has an assigned person who lives nearby to help with any problems during a guest's stay. Contact information for this person is included in the check-in instructions.

Who do I contact if I have questions about my accommodations or my reservation prior to my visit, and I can’t find the answer on the website?
You should contact the condo owner (or owner’s representative) directly. Contact information is unique for each condo and is included on all of your reservation correspondence.

Are the properties privately owned?
Yes, every property is privately owned. They are NOT time-share vacation rentals.

Reservation Information

How do I book this Condo?
You can book this Condo from any of the Condo pages by entering your travel dates and selecting the Quote It or Book It button.

You can also use the search function of the website to find which properties are open for your dates. When you've found a property that you want to book, just select the Book It button or save the properties that you are interested in. Once you are on the My Saved Condos page (a link is in the upper right of every page), you can book one or all of the properties that you have saved by selecting the Book It button to begin the check-out process.

What should I expect when booking this Condo?
If you are booking more than 30 days from your arrival date, your credit card will be charged 20% of the total cost to hold the Condo. The remaining balance will run 30 days before you arrive and you will receive all of the check-in details via email.

Reservations made less than 30 days from the arrival date will be charged the full amount at the time of booking.

Where do I find the policies?
Policies are specific for each condo. Policies are found on the search results page (expand all details) or by entering some dates on the condo page and choosing save for later. You'll also see a policies box appear as the first step when you begin the booking process.

Arrival/Departure Information

I am arriving late to the Condo. How will I be able to check-in?
Late check-ins are available for this Condo. You will use the lock box on the front door (instructions and the combination are included in the check-in information) of the Condo. You can check yourself in any time after 3 PM on your day of arrival.

Please refer to the check-in instructions that you will receive via email 30 days from your arrival date for additional information.

How do I check-in to this Condo?
Check-in instructions are sent via email 30 days prior to the check-in date.

When are the check-in and check-out times?
Check-in time is anytime after 3 PM and check-out time is anytime before 10 AM.

Location Information

What are the directions from the airport and what is the physical address of the resort?

DIRECTIONS FROM AIRPORT:
7.4 miles – about 15 minutes

Driving directions from Lihue Airport (LIH) to Islander on the Beach
Lihue Airport (LIH)
1. After leaving the airport stay in the right lane and turn right going north on Highway 51 (Kapule Hwy).  It becomes Hwy 51 or Kuhio Hwy 1.5 miles further north.  
2. Continue north on Hwy 51 and 4.1 miles further north into the town of Wailua.
3. Turn right into Coconut Marketplace on Aleka Loop.
4. Turn right at the stop sign and continue behind the Coconut Marketplace and the Islander on the Beach Resort will be 1/8 mile down on your left. Park in any of the free parking spaces.

RESORT ADDRESS:

Islander on the Beach
440 Aleka Place
Kapaa, HI 96746

Where can I find information about nearby grocery stores and restaurants?
Each condo, resort and island page has a Things to do Nearby tab that provides Google Map enabled information that answers this question and many more about recommended things to do nearby.